Computer Solutions LLC
Payment, Terms, Warranty, and Release of Liability
The client agrees to the following terms for services rendered by Computer Solutions LLC.
Payment Terms
Computer Solutions LLC reserves the right to refuse service as well as to change fees and rates at any time without notice. Residential or Commercial client agrees to pay Computer Solutions LLC for all charges at the time of service.
Release of Liability
CLIENT AGREES TO RELEASE AND HOLD HARMLESS COMPUTER SOLUTIONS LLC FROM ANY AND ALL LIABILITY ASSOCIATED WITH THE PERFORMANCE OF SERVICE OR THE PROVISION OF PARTS, AND ACKNOWLEDGES ALSO THAT OFFERS NO EXPLICIT OR IMPLIED WARRANTY OR GUARANTEE ON SERVICES PERFORMED OR PARTS PROVIDED,
OTHER THAN THE MANUFACTURER’S WARRANTY, FURTHER:
- Client acknowledges that due to the nature of the service being performed, there is potential risk of damage or loss including, but not limited to, damage to Client’s home office, computer hardware, cabling, hubs, routers, switches, peripherals, accessories, and furniture, as well as potential risk of damage, corruption, or loss of computer software, applications, data, and data storage media.
- Client agrees to release and hold harmless Computer Solutions LLC from all liability for damage or loss as well as any incidental or consequential material or financial damage or loss that may result from the actions of Computer Solutions LLC, its agents or service representatives.
- Client grants Computer Solutions LLC, its agents and service representative’s access and permission to physically disassemble any and all computer systems, components, networks, cabling, hubs, routers, switches, peripherals, and accessories.
- Client grants Computer Solutions LLC, its agents and service representatives access security rights, and permission to open, view, and modify, edit, delete, or otherwise manipulate clients computer software, applications, data, and data storage media including, but not limited to the computer Operating System, word processing, spreadsheets, databases, workflow, graphics, audio, video, system drivers and libraries, and any other type of software or data that may be contained on clients computer system or network.
- Client grants Computer Solutions LLC, its agents and service representative, permission to physically access clients home or office property where clients computer system and/or network reside.
- Client grants Computer Solutions LLC, its agents and service representative, permission to perform modification to clients home or office property for the purpose of installing or troubleshooting computer and/or networking hardware, cabling, hubs, routers, switches or peripherals. Modification may include such practices as drilling through or disassembling furniture, walls, floors, carpet, or trim, laying and removing cabling and devices including affixing cabling and devices to furniture, walls, floors, or trim, using nails, screws, staples, hangers, or plastic ties.
- Client grants Computer Solutions LLC, its agents and service representative, permission to download and/or install software on clients computer and/or network, including but not limited to, virus scanners, diagnosis and repair utilities, drivers, libraries, and software requested to be installed by client.
- Client grants Computer Solutions LLC, its agents and service representative, permission to install hardware in clients computer and/or network, including but not limited to, memory chips, processor chips, cooling fans, batteries, hard drives, tape drives, storage devices, modem and communication devices, audio and video cards, network interface cards, hubs, routers, switches, printers, scanners, cables, and other hardware requested to be installed by the client.
- In the event that the client’s computer has been completed, repaired/worked on, etc. Client after being notified that the computer is ready for pick-up. Client does not pick-up within thirty (30) days after being notified of completion he/she renders all parts to Computer Solutions LLC.
- Computer Solutions LLC strongly advises that client safeguard critical data by backing up said data prior to any services performed by Computer Solutions LLC. Unless specifically requested and provided as a paid service by Computer Solutions LLC CLIENT is responsible for any backup, archiving, or protective storage as well as restoration if required, of clients data. This document constitutes the entire agreement between CLIENT and Computer Solutions LLC. No other agreement whether verbal or written shall be in effect except if agreed to and authorized in writing.
Warranty
All new computer hardware sold and installed by Computer Solutions LLC is warranted and supported by Computer Solutions LLC for a period of thirty (30) days after the installation date, so long as it has not been tampered with or modified in any way. Should the product fail or require maintenance after that time, the product can be sent in for repair or replacement to the manufacturer as long as there is a remaining manufacturer’s warranty on the product.
All other services provided by Computer Solutions LLC, including all software support are warranted for a period of ten (10) days. Should the exact same problem arise within this time period, Computer Solutions LLC will repair it for free. This does not include Spyware or Virus issues. Any specialty work performed, including, but not limited to: Overclocking, BIOS flashes, and any modifications to computer hardware will not be guaranteed. Any porn downloading, peer-to-peer programs, and software cracks will void all warranties.
Privacy Policy
Due to the nature of our services and business, it may become necessary for our technicians to access and make copies of sensitive business-related files, information, and personal details. This will occur, only with the express consent of the customer and owner of said files and information, in the event that data backup and/or a system format are required, in order to protect your files and data.
Computer Solutions LLC cares dearly for your privacy and will not disclose any personal details and information to anyone.
Computer Solutions LLC is legally required, to report certain materials, such as but not limited to, child pornography or terror plans, that we may become aware of in the course of providing the Services. We will report all illegal activity to the authorities.
The laws of the state of Colorado shall govern this contract. Any dispute concerning this agreement shall be heard within the State of Colorado. By requesting services by Computer Solutions LLC, the client indicates that he/she has read and fully understands the English Language, and agrees to the terms of this Payment Terms and Release of Liability form, which is securely kept on file at the offices of Computer Solutions LLC in Fruita, CO.
Computer Solutions LLC
153 Lyndhurst Ave. Fruita, CO. 81521
(970) 639-2495